A point-of-sale shift is the operating boundary for a register session. It connects who used the counter, the opening position, the transactions recorded and the difference found at close.
Open with a known position
Assign the register, warehouse and operator before selling. Record the opening float by tender so the final cash comparison begins from an agreed amount.
Confirm receipt settings, product availability and supported payment methods before the counter becomes busy.
Keep corrections attached to the sale
Returns, voids and price overrides need a clear reason and authorised user. Connect them to the original transaction where possible so reviewers do not have to infer what changed from totals alone.
- Record cash, card, UPI and split payments separately.
- Limit discretionary discounts through role permissions.
- Investigate offline or interrupted transactions before closing.
Close with tender-level evidence
Count each tender and compare it with the expected balance created by the shift's transactions. Record the variance and explanation before the register is closed.
Use the shift summary alongside settlement and accounting records; it should not be treated as a substitute for bank or payment-provider reconciliation.